How to launch Callback in online shops and websites?

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How to enable Callback in online shops and websites?


What is Callback?

Callback is a service enabling to request a telephone call.

After clicking the headphone widget, the customer will be redirected to the call request form to choose a specific time of the call:

widget callback

widget callback is open

The application will make a telephone call between the customer and consultant at the time indicated by the customer.

How to enable Callback?

In order to enable the service on your website, go to account settings and then consultant settings. Enter the telephone number for handling incoming calls and verify it by a text message.

consultant data

number verification

In telephone call settings, complete the activation procedure and define the appearance of the headphone and call request form:

activation of telephone calls

After saving changes, the Callback headphone will appear on the shop's website.