Assigning consultants to clients

How do I assign consultants to customers?

If you want to specify the default consultant, meaning the first person who receives a message about a new conversation from a particular customer (only if his patron is online), you need to add the following fragment to the chat script:


In the 'CONSULTANT_EMAIL' area you have to provide the e-mail address of this specific consultant, e.g. "":

patron: ''

After this modification, the code will look like this:

Assigning consultants