Assigning consultants to clients
 

How do I assign consultants to customers?

If you want to specify the default consultant, meaning the first person who receives a message about a new conversation from a particular customer (only if his patron is online), you need to add the following fragment to the chat script:

patron: 'CONSULTANT_EMAIL'

In the 'CONSULTANT_EMAIL' area you have to provide the e-mail address of this specific consultant, e.g. "jan.kowalski@email.com":

patron: 'jan.kowalski@email.com'

After this modification, the code will look like this:

Assigning consultants

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